Expertise & Digital


Accurate 3D surveys.

The Tabatabai Group uses techniques to prepare an accurate 3D view of the damaged building.
To do this, we provide our clients with the Detcom® platform to exchange digital information.

Accurate 3D surveys.

With Detcom®, loss adjusters, managers and inspectors have online access 24/7 to the 3D surveys to:


Make observations

Take measurements

The 3D scanner is a piece of very powerful surveying equipment and a high-performance diagnosis tool used by our engineers to measure structural deformations post disaster.



Based on site surveys, an accurate 3D model faithful to the affected building can be created.
The precision of the 3D structural elements provides invaluable help for the structural diagnosis.



The 3D scanner enables accurate, reliable and comprehensive documents to be obtained very quickly.
Loss adjuster’s decisions are therefore facilitated:

  • Avoid multiple trips
  • Facilitate the work of engineers and economists by ensuring incomparable precision

Visualisation and Measurement:

Visualisation of the damage online from your remote PC.

With Detcom®, loss adjusters and construction economists have access to a 3D view of the site, with the option of making observations and taking measurements.

  • Secure remote viewing of data.
  • Organization of interactive meetings for working with other loss adjusters.

Expertise & Digital


With the My Claim application, the client is at the heart of incident management.

Launched in 2017, MyClaim (MySinistre) is a subsidiary of the TABATABAI group (established in 1990), which works with insurance companies on construction claims.

MyClaim’s purpose is to streamline expert assessments, particularly in the area of construction cracks as a result of differential settlement.

Indeed, traditional methods of expert analyses are lengthy, often leading to the dissatisfaction of the insured. MyClaim has created an innovative expertise procedure which is based on the simultaneous use of Selfcare, digital expertise and artificial intelligence. A patent is currently pending in the USA.

With Selfcare, the insured can take pictures of any cracks in their building and respond to a number of questions online. The AI developed by MyClaim will then provide an online assessment of the seriousness of the damage.

If the damage is not severe, an online meeting is proposed to the insured, to allow MyClaim expert to verify the assessment made by the algorithm and to explain this decision. If on the other hand the AI detects a serious crack related to soil settlement, the client can immediately set an appointment online with the expert in order to visit the site with MyClaim expert. This procedure enables us to deal with thousands of claims each day.

The use of machine learning will allow the algorithm to improve over time, as our experts confirm or revise the AI’s initial assessment.

Technical Issues

Our R&D engineers have found solutions to the various technical problems which arose, including:

  • The detection, in pictures, of cracks.
  • The use of the crack’s shape, combined with additional information, to diagnose the problem.

Several scientific methods have been used to develop the algorithm:

A – The top-hat transform method

Detection using the top-hat method or images “fissures1”, “fissures2” et “fissures3”. The structuring element is round of radius 2 pixel, low threshold 70, high threshold 70.

B – The a-contrario method

Detection using the contrario ridge method for images “fissures1”, “fissures2” et “fissures3”.

C – Anomaly detection

Detection through anomaly detector on online pictures of cracks.

Following a test phase, several large European insurance companies have confirmed the efficacy of MyClaim (MySinistre) and many thousands of claims have been entrusted to MyClaim, with very satisfying results. Going forward, MyClaim plans to develop the technology in order to implement it to other types of claims.